FAQ

1. How do I place an order?

Simply head to our website and choose the product you’d like. From there, you can customize your design and provide any personalization details. Once you’re happy with everything, just place your order, and I’ll get to work on it!

2. How do I customize my product?

You can personalize your jumper with names, colors, and any special designs you’d like. Just send me a message with your preferences, and I’ll create a draft for you to approve!

3. What size should I choose?

I offer various sizes, from newborn to toddler sizes. If you’re unsure which size to pick, feel free to reach out, and I’ll help you choose the best fit for your little one!

4. Can I request specific designs?

Yes! I love custom orders. Let me know your ideas, and I’ll work with you to create something special—whether it’s animals, flowers, or something else!

5. How long will my order take?

Since each piece is custom-made, please allow 2-4 weeks for production, plus shipping time. I’ll keep you updated throughout the process!

6. Do you offer gift wrapping?

Yes, I offer gift wrapping for a small fee. Just let me know when placing your order, and I’ll make sure it arrives beautifully wrapped!

7. Can I return or exchange my order?

Since each product is custom-made, I don’t accept returns or exchanges unless there’s an issue with your order. If there’s a problem, please contact me, and I’ll do my best to make it right.

8. How can I contact you?

Feel free to reach out via email or send me a message on social media! I’m always happy to answer any questions.